Privacy policy

Last updated: September 2, 2026

This Privacy Policy explains how Jervaty Brands LLC, operating under the consumer brand Jeerva, collects, uses, and protects personal information when you visit https://jeerva.com, place an order, contact us, or otherwise interact with our online store.

1. Who We Are

Jeerva is operated by:

Jervaty Brands LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: contact@jeerva.com
Phone: +1 (202) 738-9698

2. Information We Collect

Depending on how you interact with our store, we may collect information such as:

Information you provide

This may include:

Name
Email address
Billing address
Shipping address
Phone number
Order information
Information you provide when contacting customer support
Information you provide when submitting forms or otherwise communicating with us

Order and transaction information

When you purchase from Jeerva, information associated with your order may include:

Products purchased
Order amount
Shipping information
Billing information
Order status
Transaction-related information

Payment processing is handled through the payment services available through Shopify checkout. We do not need to receive or store your full payment-card number ourselves to process an order.

Information collected automatically

When you visit our website, certain technical information may be collected automatically through Shopify and technologies used to operate the store.

This may include information such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring pages
General interaction with the website
Information collected through cookies and similar technologies

The specific information collected can depend on your browser, device, Shopify configuration, and services or applications enabled on the store.

Shopify states that merchant storefronts use certain cookies and similar technologies for essential store functionality, including cart and checkout functionality.

3. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Provide products and services requested by customers
Process payments through available payment providers
Ship orders
Communicate about orders
Respond to customer-service inquiries
Process returns and refunds
Maintain and operate the website
Protect the website and transactions against fraud or unauthorized activity
Maintain business and transaction records
Comply with applicable legal obligations
Improve the operation and customer experience of the store where applicable

We only intend to use personal information for purposes consistent with our business operations and applicable law.

4. Cookies and Similar Technologies

Jeerva's Shopify storefront uses cookies and similar technologies necessary for operating an online store.

These technologies may be used for functions such as:

Maintaining shopping-cart functionality
Supporting checkout
Remembering certain preferences
Maintaining store functionality
Understanding website usage where applicable
Supporting privacy and consent preferences

The exact cookies and technologies used may depend on Shopify's configuration and any third-party services or applications active on the store.

Shopify provides merchants with customer-privacy controls for privacy policies, cookie banners, and data-sharing opt-out mechanisms.

You can also control cookies through your browser settings. Blocking certain cookies may affect parts of the website or checkout functionality.

5. How We Share Personal Information

We may share personal information with service providers that are necessary to operate our business and fulfill customer requests.

Depending on the services actually used by the store, these may include providers involved in:

Ecommerce and website hosting
Payment processing
Order fulfillment and shipping
Customer support
Website functionality
Fraud prevention
Legal or regulatory compliance

Jeerva does not sell customer information as a general business practice.

We may also disclose information where reasonably necessary to:

comply with applicable law;
respond to lawful requests;
protect our rights or property;
prevent fraud or unauthorized activity; or
protect the safety and security of our customers, website, or business.

6. Shopify

Jeerva uses Shopify to operate its ecommerce website.

Shopify processes information associated with customers who interact with Shopify-powered stores. Shopify maintains its own privacy policies describing how Shopify handles personal information.

For information about Shopify's own privacy practices, please review Shopify's applicable privacy documentation.

7. Marketing Communications

If you voluntarily subscribe to receive marketing communications from Jeerva, we may use the information you provide to send communications such as product updates or promotional messages.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable communication.

We do not treat a customer's purchase as automatic consent to receive unrelated marketing communications where consent is required by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

complete transactions;
provide customer service;
maintain business and transaction records;
resolve disputes;
prevent fraud; and
comply with legal, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it is retained.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

These rights may include, where applicable:

requesting access to personal information;
requesting correction of inaccurate information;
requesting deletion of personal information;
requesting information about how personal information is used;
opting out of certain forms of marketing or data processing; and
other rights provided by applicable privacy law.

The availability and scope of these rights depend on applicable law and individual circumstances.

To make a privacy-related request, contact:

contact@jeerva.com

11. Children's Privacy

Jeerva's website is not directed specifically toward children.

We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.

12. Third-Party Websites

Our website may contain links or integrations involving third-party websites or services.

This Privacy Policy does not govern third-party websites or services that Jeerva does not control.

You should review the privacy policies of applicable third parties before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page and the Last updated date will be revised.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, contact: